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The Fine Print

ORDER FAQ

How do I order online?

Use the navigation above and look under "MENU"

Is this website site secure?

Yes. All personal information that you provide Bike Shop Girl is protected from security threats and third parties. Rest assured nothing will be shared with anyone.

For your protection, all credit card transactions are handled through a secure link via our payment gateway and our bank, and no credit card information is ever stored on our servers.

Please note the https web address for secure and encrypted pages of our site.

How will you ship my order?

Orders are shipped via the United States Postal Service or FedEx.

Packages will be shipped within 1 to 5 business days of your order being placed. If you require expedited shipping, please place your order as normal and either call or send us an e-mail straight away with the request.

International shipping is available. Customers are responsible for any import fees or taxes.

Please expect International First Class to take up to 8 weeks for delivery. Limited tracking is available for International First Class.  However, we can't guarantee tracking via International First Class packages after they've left the US. 

International Priority may take 6 to 10 business days to arrive.

Why does shipping cost what it does?

Great question. Shipping fees are determined by our shipping partners USPS and FedEx.  Shipping prices vary by weight and are determined by where your order is being shipped.

PRIVACY

What is your privacy policy?

Your privacy is important to us. We use only the necessary information to process your orders. If you do not feel comfortable placing orders online, feel free to email or call us to place your order over the phone.

We do not store credit card information. We do not share any information with third parties. And if this privacy policy changes for some reason, we will let you know.

Questions? Contact us!

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Bike Shop Girl Family Cyclery 5 / 5 - 6 Reviews @ Facebook